Terms of Service

Effective Date: 04/10/2025

1. Overview
RL Tax Pro provides tax preparation, filing, and related financial services. These Terms govern your use of our services, whether accessed online, via mobile, or in person.

2. Eligibility
You must be at least 18 years old to use our services. By using our services, you confirm that all information provided is true, accurate, and complete.

3. Services
We offer:
-Individual and business tax preparation
-Document uploads via our secure portal or app
-Filing of federal and state tax returns
-Estimated tax payment planning (optional add-on) Services are subject to availability and may change without notice.

4. User Responsibilities
Provide accurate and complete financial information
Upload documents securely through approved RL Tax Pro channels
Respond promptly to any requests for additional information
Review your tax return before it is filed
RL Tax Pro is not responsible for delays or inaccuracies caused by client omissions.

5. Payment Terms
Fees for services will be disclosed prior to preparation. Payment is due before filing unless an alternate arrangement is made. Refunds are issued only if services are not rendered.

6. Privacy and Data Use
We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and store your data. RL Tax Pro complies with all applicable federal and state data protection laws.

7. Limitation of Liability
RL Tax Pro is not liable for penalties, interest, or damages resulting from incomplete or inaccurate information provided by the client. We do not guarantee any specific outcome or refund amount.

8. Termination
We reserve the right to terminate services for violation of these Terms, non-payment, or fraudulent activity.

9. Changes to Terms
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance.

10. Governing Law
These Terms are governed by the laws of Arkansas, without regard to its conflict of law principles.