Terms of Service

Last Updated: March 2026

1. Agreement to Terms
By submitting the portal invite form, activating your account, and using any portion of RL Tax Pro’s services (the “Services”), you agree to be legally bound by these Terms of Service (“Terms”). If you do not agree, do not create an account or use the Services.

2. Eligibility
You must be at least 18 years old and legally permitted to enter into a contract to use the Services.

3. Services Provided
RL Tax Pro provides online tax preparation, filing support, secure client portal access, document storage, communications, and related tax assistance. Services are provided subject to applicable tax laws; RL Tax Pro does not guarantee specific refund amounts or government acceptance of filings.

4. Account Registration & Security
Once you click your portal activation link and create a password, you agree to:
- Provide accurate, complete, current information.
- Keep your login information confidential.
- Notify RL Tax Pro immediately of unauthorized access.
You are responsible for all activity under your account.

5. Client Responsibilities
You must provide accurate and complete information for tax preparation. Inaccurate information may cause errors or rejection of returns and is your responsibility.

6. Intellectual Property
RL Tax Pro and its licensors retain all rights, title, and interest in the Services, software, content, and systems. You receive a limited, non-exclusive license to access the Services for your tax preparation.

7. Privacy Policy

Your use of the Services also is governed by RL Tax Pro’s Privacy Policy. By agreeing to these Terms, you consent to the collection and use of your information as described in the Privacy Policy.

8. Communications & Consent

By submitting your information, creating an account, or requesting access to any RL Tax Pro services or content (including RL Insider), you agree to receive electronic communications from RL Tax Pro, which may include:
-Service-related messages (e.g., account updates, tax return status, support notifications)
-Administrative notices (e.g., invoices, portal access, security alerts)
-Marketing and promotional communications (e.g., newsletters, offers, and educational content), where permitted by law
You may opt out of non-essential marketing communications at any time using the unsubscribe link provided in such emails.
You acknowledge that electronic communications satisfy any legal requirement that such communications be in writing.

9. Disclaimers & Limitations of Liability

- Services are provided “as is” and “as available.”

- RL Tax Pro makes no guarantees of results, accuracy, error-free service, or acceptance by government agencies.

- In no event shall RL Tax Pro be liable for indirect, incidental, special, or consequential damages.

10. Termination

RL Tax Pro may suspend or terminate your access at any time for violations of these Terms.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Arkansas. Any dispute shall be resolved by binding arbitration in Arkansas.

12. Modifications

RL Tax Pro may update these Terms at any time by posting changes on its legal page. Continued use constitutes acceptance of modified Terms.