Privacy Policy
Effective Date: [1/27/2025]
RL Tax Pro is committed to protecting the privacy and security of our clients' personal and financial information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our online tax services.
1. Information We Collect
When you use our services, we may collect the following types of information:
* Personal Identification Information: Name, address, email, phone number, Social Security Number (SSN), and other identifying details.
* Financial Information: Income details, tax documents, bank account information, and payment details.
* Technical Information: IP address, browser type, operating system, and usage data related to our website.
* Communication Data: Correspondence, inquiries, and interactions with our support team
2. How We Use Your Information
We use the collected data to:
* Provide accurate and secure tax preparation and filing services.
* Verify your identity and prevent fraudulent activity.
* Communicate with you regarding your tax return, inquiries, and updates.
* Improve our website, services, and customer experience.
* Comply with legal, regulatory, and security requirements.
When you use our services, we may collect the following types of information:
* Personal Identification Information: Name, address, email, phone number, Social Security Number (SSN), and other identifying details.
* Financial Information: Income details, tax documents, bank account information, and payment details.
* Technical Information: IP address, browser type, operating system, and usage data related to our website.
* Communication Data: Correspondence, inquiries, and interactions with our support team
2. How We Use Your Information
We use the collected data to:
* Provide accurate and secure tax preparation and filing services.
* Verify your identity and prevent fraudulent activity.
* Communicate with you regarding your tax return, inquiries, and updates.
* Improve our website, services, and customer experience.
* Comply with legal, regulatory, and security requirements.
3. How We Protect Your Information
We implement strong security measures to safeguard your personal and financial information, including:
* Encryption: All data transmission is encrypted using industry-standard protocols.
* Access Controls: Restricted access to authorized personnel only.
* Secure Storage: Sensitive data is stored in secure, encrypted environments.
* Regular Audits: Routine security checks to ensure compliance with best practices.
We implement strong security measures to safeguard your personal and financial information, including:
* Encryption: All data transmission is encrypted using industry-standard protocols.
* Access Controls: Restricted access to authorized personnel only.
* Secure Storage: Sensitive data is stored in secure, encrypted environments.
* Regular Audits: Routine security checks to ensure compliance with best practices.
4. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share data in the following cases:
* Legal Compliance: When required by law, such as in response to a subpoena or IRS request.
* Third-Party Service Providers: With trusted partners who assist in processing payments, fraud prevention, or data security, subject to strict confidentiality agreements.
* Business Transfers: In case of a business merger, sale, or acquisition, where data may be transferred to the new entity.
5. Your Rights and Choices
You have the right to:
* Request access to the personal data we hold about you.
* Update or correct any inaccurate information.
* Opt out of marketing communications.
* Request the deletion of your data, subject to legal and regulatory requirements.
We do not sell, rent, or trade your personal information. However, we may share data in the following cases:
* Legal Compliance: When required by law, such as in response to a subpoena or IRS request.
* Third-Party Service Providers: With trusted partners who assist in processing payments, fraud prevention, or data security, subject to strict confidentiality agreements.
* Business Transfers: In case of a business merger, sale, or acquisition, where data may be transferred to the new entity.
5. Your Rights and Choices
You have the right to:
* Request access to the personal data we hold about you.
* Update or correct any inaccurate information.
* Opt out of marketing communications.
* Request the deletion of your data, subject to legal and regulatory requirements.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.
8. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please email us at support@rltaxpro.co
We may use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.
8. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please email us at support@rltaxpro.co