Security
At RL Tax Pro, keeping your personal and financial information safe is our top priority. We use industry-standard safeguards to protect your data while providing a seamless tax filing experience.
How We Protect Your Data
- Secure Portal Access: All client documents are uploaded and stored in our encrypted portal. Access requires a unique login and password.
- Two-Factor Authentication (2FA): Your account is protected with 2FA using Google Authenticator for an extra layer of security.
- Encryption: We use strong encryption protocols (TLS/SSL) for all data transmission, keeping your information private and secure.
- SOC 2 Compliance: Our portal meets SOC 2 security standards, ensuring your data is handled according to strict security controls.
- Authentication & Account Safety: We monitor for unusual activity to prevent unauthorized access.
Compliance With Government Standards
We follow IRS and state e-filing standards to ensure your data is handled securely and compliantly, giving you peace of mind when submitting your tax information.
Fraud Prevention & Monitoring
We take proactive measures to prevent fraud, including:
- Monitoring for suspicious account activity
- Verifying critical information during account setup
- Following best practices for document handling and retention
Your Role in Security
You play an important part in keeping your account safe:
- Use a strong, unique password and keep it confidential
- Complete the 2FA setup with Google Authenticator
- Log out of your account when finished
- Report any suspicious activity immediately
Questions?
If you have questions about your account security or need assistance, reach out to our team through the secure portal or email support.